About Varibill (1)
Varibill Product Overview. An introduction to Varibill. Our service offering, high-level product information, and pricing.
Varibill Online Dashboard (5)
Varibill's billing engine and preferred online interface. Information on self-service source collection and guidelines for setting up your own connectors, viewing and editing your data, reporting insights, and file management can all be found here.
Legacy Varibill Interface (2)
Varibill's deprecated customer interface. This section contains material only relevant to customers who have not yet migrated to Varibill's Online Dashboard (preferred interface).
Varibill Accounting Connector (1)
Varibill's on-prem Accounting Connector tool. This tool is only relevant to customers who make use of certain on-premise accounting systems. The Accounting Connector acts as middleware installed locally (client-side) which calls the Varibill API and the accounting system API - enabling customers to post invoices. This section contains information on installing, configuring and troubleshooting the Accounting Connector.
Varibill Integrations and API Documentation (1)
This section contains information on obtaining API keys, building Collectors using API's, Webhooks, and Third-party integrations.
Troubleshooting Library (Global) (8)
Cross-interface (global) troubleshooting library for all Varibill customer-facing platforms (Varibill's preferred online dashboard, Varibill's Legacy Interface, and the Accounting Connector).
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New billing data has been loaded for a cycle that has been processed (Closed) - how do I bill for these records?
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My invoice failed to post to the accounting system - how can I resolve this?
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I have processed my invoices, but they are still open - how do I close them?
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Can I convert an individual customer to a business and vice versa?
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My clients' registration number keeps failing validation - why is this?
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My clients' VAT number keeps failing validation - why is this?
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Invoices are queued to be emailed - why are they not being sent?
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Why is a code generated for each entity created?
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Not all items selected are being exported - Why is this?
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The error "The Client Identifier is not linked" keeps on popping up when the billing cycle is validated - What could be the cause of this?
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The error "client identifier is linked to an inactive contract" keeps popping up when I validate - What could be the cause of this?
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Why do I get the error "Contract with client identifier already exist" when creating the client identifier, but the error is displayed on Validation that the client identifier does not yet exist?