Getting Started with Varibill (2)
Introductory guidance for new Varibill users, covering platform access, core concepts, and an overview of how the Varibill platform operates.
Varibill User Interface (2)
This section contains guidance for performing billing and platform operations using the modern Varibill User Interface.
Source Collectors (Data Collection) (4)
This section provides guidance on configuring and managing Varibill Source Collectors for both Varibill Cloud and Self-Hosted collectors. Here you’ll find details related to our Source Collectors, setup, configuration requirements and operational guidance to help you successfully connect sources to Varibill. The articles in this category cover everything from initial deployment and permissions, to monitoring, troubleshooting, and best practices for reliable data collection.
Accounting Connector (2)
Varibill's on-prem Accounting Connector tool. This tool is only relevant to customers who make use of certain on-premise accounting systems. The Accounting Connector acts as middleware installed locally (client-side) which calls the Varibill API and the accounting system API - enabling customers to post invoices. This section contains information on installing, configuring and troubleshooting the Accounting Connector.
Varibill Classic (Legacy) (1)
Reference documentation for the Varibill Classic interface. These articles remain available for historical context while functionality continues to transition to the Varibill User Interface.
Varibill Integrations and API Documentation (1)
This section contains information on obtaining API keys, building Collectors using API's, Webhooks, and Third-party integrations.
Troubleshooting Library (Global) (8)
Cross-interface (global) troubleshooting library for all Varibill customer-facing platforms (Varibill's preferred online dashboard, Varibill's Legacy Interface, and the Accounting Connector).
-
How to Reverse Invoices & Credit Notes in Varibill's New User Interface
-
New billing data has been loaded for a cycle that has been processed (Closed) - how do I bill for these records?
-
My invoice failed to post to the accounting system - how can I resolve this?
-
Can I convert an individual customer to a business and vice versa?
-
My clients' registration number keeps failing validation - why is this?
-
My clients' VAT number keeps failing validation - why is this?
-
Invoices are queued to be emailed - why are they not being sent?
-
Why is a code generated for each entity created?
-
Not all items selected are being exported - Why is this?
-
The error "The Client Identifier is not linked" keeps on popping up when the billing cycle is validated - What could be the cause of this?
-
The error "client identifier is linked to an inactive contract" keeps popping up when I validate - What could be the cause of this?
-
Why do I get the error "Contract with client identifier already exist" when creating the client identifier, but the error is displayed on Validation that the client identifier does not yet exist?
Varibill Internal Documentation (1)
Internal documentation for Varibill teams covering operational procedures, technical references, and platform maintenance guidance.