When you download a report from the Varibill Report List, you need to ensure that you follow the instructions set out on the "Parameters" sheet of the report. If you refresh the report and no data is populated please follow the steps below:
- Download the report from Varibill and follow the instructions
- When prompted, enter your Varibill Username and Password. If you are not prompted to enter these (i.e. Excel has saved your credentials), follow these steps as described on docs.varibill.com (Changing your Username and Password).
- If applicable, ensure that the parameters you have set include transactions that have already occurred (i.e. if you select 1 July to 31 July but have not yet billed, no invoice transactions will be available for that parameter)