A contract service has been created for a specific contract and product - but the quantity billed differs from the setup - why is this?
Refer to for more information on Contract Service quantities.
Tue, 21 Feb, 2017 at 12:31 PM
My line item is not using the correct rate - Why is this?
Please read this article on for more information on Invoice Line Items.
Wed, 8 Feb, 2017 at 8:07 AM
My client cancelled a product or service previously provisioned, but is still billed for it - Why is this?
Varibill collects data from your various source systems through the help of Source Collectors. These Source Collectors are purely a reader of the configurat...
Wed, 8 Feb, 2017 at 7:40 AM
If we run invoices a few days after the billing cycle day - Which invoice date will be used?
The Invoice date it determined by the billing cycle day. Read this article on for more information on invoices.
Wed, 8 Feb, 2017 at 8:12 AM
Why do I get an error "A selling price does not exist" if a selling price does exist?
The selling price is set up for a specific pricelist and contract term. If you have a contract that is linked to a different pricelist and or contract term ...
Fri, 10 Feb, 2017 at 10:30 AM
Can I produce a partial bill?
Refer to for information on billing processing.
Tue, 21 Feb, 2017 at 12:53 PM
Is the invoice sent to the finance contact or the main contact of the client?
Refer to for all the information you need on emailing invoices to clients.
Tue, 21 Feb, 2017 at 1:36 PM
If I update the recipient to whom the email is sent - will this automatically update the contact information of the client?
If you update this information on the email invoices screen, it will be a temporary change and will not update the finance contact person's information...
Tue, 21 Feb, 2017 at 1:35 PM
How do I bill for fixed quantities on a recurring basis?
Varibill has a feature called Contract Services. This allows you to bill for fixed quantities for a specific period. Refer to for more...
Tue, 21 Feb, 2017 at 12:25 PM
Not all invoices selected are being emailed - why is this?
Selecting records while you have groupings, will only select the records of the groupings that have been expanded and that is currently displayed on the pag...
Tue, 21 Feb, 2017 at 12:13 PM