Veeam Cloud Connect V3.6 - Version 11.0

Modified on Fri, 24 Jul at 9:05 AM

Overview

The Veeam Cloud Connect V3.6 collector retrieves tenant license usage, backup resource storage, and replication resource storage data from a Veeam Service Provider Console (VSPC) environment using the VSPC REST API v3.

This collector provides visibility into managed tenant workloads, backup storage consumption, and replication storage quotas, enabling service providers to validate subscriptions, reconcile usage, and allocate costs within Varibill.

The collector retrieves unrated allocation data, meaning no monetary values are supplied by the source system. Pricing and billing calculations are applied within Varibill based on configured contracts and pricing rules.

This is a point-in-time collector, meaning each execution retrieves the current state of tenant usage and resource allocations at the time of collection.

For general instructions on creating and running Source Collectors, see: Configuring a New Cloud Source Collector

Collector Summary

Field	Value
Source Collector Name	Veeam Cloud Connect V3.6 - Version 11.0
Collection Behavior	Point in Time
Rating Model	Unrated
Vendor Name	Veeam
Product	Veeam Service Provider Console
Purpose	Retrieves tenant license usage, backup storage, and replication storage data from Veeam Service Provider Console for billing and validation within Varibill

About Veeam Service Provider Console

Veeam is a provider of data protection, backup, and disaster recovery solutions for virtual, physical, and cloud-based workloads.

Veeam Service Provider Console (VSPC) is a management and monitoring platform designed for service providers and managed service providers (MSPs). It enables centralized oversight of Veeam-protected environments across multiple customer tenants, including backup infrastructure, replication resources, and license usage.

Service providers use VSPC to manage tenant organizations, monitor backup and replication workloads, track license consumption across product types and editions, and provision cloud-connected infrastructure for their customers.

Data Collected

The Veeam Cloud Connect V3.6 - Version 11.0 collector retrieves unrated tenant allocation data from Veeam Service Provider Console across three data categories:

License usage — workload counts per tenant organization, broken down by product type (such as BackupAndReplication, CloudConnect, VSPC, VONE, VB365, or VDP), license edition, and workload type. Usage is aggregated per organization and submitted as individual allocation records.
Backup resource storage — storage consumption for each tenant’s backup resources, reported by resource type.
Replication resource storage — storage quota allocations for each tenant’s replication resources, derived from hardware plan and storage configurations.

Note: Storage values measured in bytes are automatically converted to gigabytes (GB) before submission to Varibill.

Note: The Veeam Cloud Connect V3.6 - Version 11.0 collector reflects the state of the VSPC environment at the time it runs. More frequent execution improves billing accuracy for environments with frequent workload or storage changes.

Prerequisites

Before configuring this collector, ensure that:

You have administrator access to the Veeam Service Provider Console
You have generated a REST API key in the VSPC portal with appropriate permissions
You have noted the URL of your VSPC environment (including the port number)
You have access to the Varibill Source Collector configuration screen

Tip: The VSPC URL includes the port number used by the REST API service. Confirm the correct port with your VSPC administrator. The format is typically https://your-vspc-host:1280.

Configuration Parameters

The parameters below are entered when configuring the collector in Varibill. They are grouped by function.

Connection Parameters

These parameters identify and authenticate against your Veeam Service Provider Console environment.

Parameter	What it is	Where to find it
Veeam URL	The base URL of your VSPC environment, including the port number	Your VSPC administrator. Format: `https://your-vspc-host:1280` (include `https://` and the port number, no trailing slash)
Veeam API Key	The REST API key used to authenticate against the VSPC API	Veeam Service Provider Console → API key management

Warning! The Veeam API Key grants API access to your VSPC environment. Store it securely and do not share it. If the key is compromised, revoke and regenerate it immediately in the VSPC portal.

Billing Parameters

Parameter	What it is	Example
Veeam Code	A prefix applied to the beginning of each Product Identifier submitted to Varibill for license usage and backup resource records. Must be between 2 and 10 characters.	`VCC#`
Replication Code	A code appended to the Veeam Code to form the Product Identifier for replication storage records. Must be between 1 and 15 characters.	`Replica`

Note: Product Identifiers are constructed differently depending on the data type:

License usage records: {Veeam Code}#{product type}#{license edition}#{workload type}
Backup resource records: {Veeam Code}{resource type}
Replication storage records: {Veeam Code}{Replication Code}

Ensure your Varibill product configuration accounts for all three formats.

Operational Parameters

These parameters control collection and file management behavior.

Parameter	What it is	Default
Delete data files older than	The number of days after which locally stored collection files are automatically deleted	`62`
Maximum number of records per file	The maximum number of records written to a single output file before a new file is started. Must be between 1,000 and 50,000.	`10000`

Veeam References

The following resources may assist with locating values or configuring your Veeam API access.

Veeam Documentation (External)

Veeam Service Provider Console REST API Reference

Note: Veeam documentation is provided for reference. Steps and interface labels may vary depending on your VSPC version and account permissions.

Configuration Steps

Step 1: Prepare Veeam Service Provider Console

Log in to the Veeam Service Provider Console as an administrator.
Navigate to the API key management section.
Generate a new REST API key or locate an existing key with appropriate permissions.
Copy the API Key value.
Note the VSPC URL from your browser’s address bar, including the port number (for example, https://your-vspc-host:1280).

Step 2: Configure the Collector in Varibill

In the Varibill User Interface, open the Source Collector configuration screen.
Enter the required field values under the Details tab:
- Hosting Provider: Select Varibill Cloud
- Source Collector Name: Select Veeam Cloud Connect V3.6 - Version 11.0
Enter the connection parameters:
- Veeam URL: The base URL of your VSPC environment, including the port number (for example, https://your-vspc-host:1280)
- Veeam API Key: The REST API key from the VSPC portal
Enter the billing parameters:
- Veeam Code: The prefix to apply to Product Identifiers (for example, VCC#)
- Replication Code: The code for replication storage Product Identifiers (for example, Replica)
Save the collector configuration.

Step 3: Run the Collector

Run or schedule the collector according to your standard Source Collector execution process.

For detailed instructions, see: Configuring a New Cloud Source Collector

Troubleshooting

If the collector fails to connect to Veeam Service Provider Console, verify that:

The Veeam URL is correct, includes https://, and specifies the correct port number.
The API Key is valid and has not been revoked or regenerated since it was last configured.
The API Key has sufficient permissions to query organization, infrastructure, and licensing data.
No firewall or IP restriction rules are blocking the Varibill collector’s IP address from reaching the VSPC port.

If no data is returned despite a successful connection, verify that:

There are active tenant organizations with managed workloads in your VSPC environment.
Tenants have backup resources, replication resources, or license usage associated with them.
The VSPC environment is running and reporting data correctly.